Box Office HoursMonday – Friday 10:00 AM – 5:00 PM
Our Box Office stays open 45 minutes after the scheduled start time, or through the end of intermission, on any day an event is scheduled.
Group SalesFor group sales information, please contact Meg Robinson at firstname.lastname@example.org.
Parking InfoStreet parking is metered in downtown Syracuse from 7 AM – 6 PM, Monday - Saturday. Street parking is free on Sundays, after 6 PM, and on most holidays. Drivers can use the Whoosh! app to pay for metered parking.
About the VIP Experience
Come join Poppy and Branch in the Trolls LIVE! VIP Party. The VIP Party will be filled with rockin’ sing-a-longs, an exclusive gift and best of all – a Meet & Greet photo opportunity with your favorite hosts, Poppy and Branch! Trolls LIVE! VIPs will also receive premium seating, a souvenir lanyard and more. Each adult & child (aged 1 & up) must have a VIP ticket.